Privacy Notice for Plasti-Mend

Effective 08/6/2009
Privacy Notice Table Of Contents:
  Our Commitment To Privacy
  The Information We Collect
  How We Use Information
  Our Commitment To Data Security
  Our Commitment To Secure Shopping
  Our Commitment To Children's Privacy
  How To Access Or Correct Your Information
  How To Contact Us

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Plasti-Mend website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Email address
Phone number 
Credit card information is not collected on the Plasti-Mend website. It is collected only on links with properly secured servers. See section below.
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Phone Number
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can request to receive our newletter with updates on our products, etc.      E- mail addresses included with orders are added to this newsletter list but you have the option of removing it at any time. Information collected elsewhere on the site such as contacting us for information is not included on this List. This list is not used for any other purpose and is not shared with outsid parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without your express permission (Such as postings on our testimonial page). We will ask for your permission and provide details of use of any information unless we have received written permission from you. We will not post any e-mail or other correspondence even though it contains no personally identifiable information without your permission.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.  For your protection, no Credit Card information is collected on local computers, only on secured remote servers. This information is kept for a limited time on these servers. 
Our Commitment to Secure Shopping
 You can shop at Plasti-Mend online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, and with PayPal to offer safe and secure credit card transactions for our customers.
 The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
 We do not record any of your sensitive credit card data; it is handled completely by Authorize.net or by Paypal on secured servers.
 For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy
www.plasti-mend.com is registered with the Authorize.Net Verified Merchant Seal program. 
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain only by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 800-821-1835 or send us an email at sales@plasti-mend.com.


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